Incorporation of human and enterprise negotiation knowledge enables a negotiation system to conduct automated negotiations effectively and intelligently on behalf of its users. The knowledge and intelligence of the human negotiation
نویسندگان
چکیده
Challenges in e-Commerce negotiation reside in two issues such as, automation and knowledge incorporation. In this paper, we describe how knowledge plays a role in automated negotiation. A methodology that uses Knowledge Beads (KB) as knowledge representation that would be suitable for the design of automated negotiation systems is specified. KB helps in giving a unified approach for representing the data throughout the process that includes evaluation, negotiation, and postnegotiation. We classify the types of knowledge namely Contextual e-Commerce Knowledge and Negotiation knowledge, in the negotiation process. Keywords—Automated Negotiation, Agents, Knowledge
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